Ivanna Cortez

Ivanna Cortez is a Front Desk Administrator at the Center for Integrative Medicine, dedicated to creating a welcoming and supportive experience for every patient. She assists patients with scheduling appointments, navigating the center's services, answering questions, and providing guidance throughout their experience with the center.

Ivanna believes empathy and compassion are essential to quality patient care. She genuinely enjoys helping people who are seeking answers, support, and better ways to care for their health. Her own experiences navigating the healthcare system have given her an even greater appreciation for how meaningful it can be to feel heard, understood, and supported.

She is proud to be part of a team that takes an integrative approach to healthcare and works to empower patients on their health journey. It is rewarding for her to know that, even in a front-desk role, she can make a positive difference in someone’s experience and contribute to care that can change lives.

Outside of work, Ivanna is a proud mom to her son and a devoted dog mom. Her family is her biggest motivation and keeps her grounded. She loves spending time with them, making memories, and enjoying the little moments in life. Being a mom has also taught her patience, empathy, and the importance of making people feel seen and heard, qualities she brings with her every day in caring for patients.